Support Line: 01738 639043 24 Hour National Helpline: 0800 027 1234LEAVE SITE NOW
We offer support and refuge accommodation to women, children and young people experiencing domestic abuse


What is a Refuge?

We can provide safe refuge for up to 5 women and their children. All our accommodation is stand alone you will not have to share with anyone. All locations of our accommodation are confidential and we aim to help you keep as safe as possible.

If you feel that you need to leave the Perth and Kinross area for your own safety, we can also help you to access refuge accommodation in other areas of the UK.

Once you are in a refuge, staff will be there to help you settle in to the accommodation and start planning for the future. Your decisions will always be respected, and the aim is always to help you find ways to be safe – and feel safe.

Life in a Refuge?

On arrival at refuge you will be allocated a Support Worker to help you with the emotional and practical issues you may be experiencing. The type and intensity of support will always be person centred and all workers will carry out individual support plans to ensure your needs are addressed.

On-going one to one support sessions also form a large part of the support you will receive while in refuge with help and advice provided on various topics. These could include securing permanent accommodation, benefit entitlement, debt advice, parenting issues, legal advice and/or health and well-being.  you will be actively encouraged to re-gain control over your life with the support of workers.

Issues around confidentiality are of high importance and we ask that you do not disclose the address of a refuge. An occupancy agreement is signed to ensure that your stay in refuge is comfortable and safe. Other relevant paperwork is also completed on arrival for example, housing benefit forms, risk assessment and safety plans.

Once in refuge we will show you how to access the local shops, doctor’s surgery, library, etc so that they can familiarise themselves with the local area. Within refuge you are encouraged to go about your daily life as normal, taking children to school and nursery and going to work with the support of workers (if needed).

The length of time you may be within refuge accommodation varies depending on the area you are looking to be re-housed in, the size of house you require as well as the availability of housing stock within each locality. 

Workers are available during office hours to offer support and information.

PWA believes that children and young people as well as their mothers need support in the recovery from domestic abuse and children can access support from our children’s workers.

How do I arrange refuge accomodation?

If you need to access our refuge getting touch by calling us on 01738 639043

Before refuge is offered, a Support Worker will undertake an assessment with you, to ensure we can consider a number of factors. This assessment is based on the Caada DASH model, which has been developed from extensive research into the risk factors associated with certain indicators in domestic abuse.

Factors we consider are:

  • Are the areas we have available safe for you?
  • Does the perpetrator or his family live or frequent nearby?
  • Do you or your children present any issues which may impact on other residents?
  • Do you have recourse to public funds?
  • Are there any other known risk factors which may impact on your support?

Support line: 01738 639043

24 hour national helpline: 0800 027 1234

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